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FIND THE RIGHT ANSWERFrequently asked questions

Travel is one of those things that naturally gives rise to queries, concerns and doubts, so we’re here to put your mind at ease. Which trip is right for me? What do I do about visas? How much do I tip? Should I have banh mi or pho for lunch? For questions frequent and otherwise, this is the spot.

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Choosing a trip

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Trip style

Which style of trip is right for me?
Our three styles of travel – Regular, Advanced and VIP – cover a whole gamut of travel experiences. To find out which one has ‘You’ written all over it, visit our trip styles page.

Are trips physically demanding?
Want to lie in a hammock and not move until cocktail hour? We’ve got a trip for that. Want to power up the side of mountain at high altitude? We’ve also got a trip for that. To determine what type of trip suits you best, each of our trips comes with a Physical Rating to let you know how physically demanding it is… or isn’t. Find out more about ratings.

Travelling with children

Does Akilpo have family trips?
Akilpo offers a wide range of Family Adventures around the Huaraz. The minimum age (for Family trips) varies depending on destination, and Akilpo has set minimum ages to ensure that the included activities suit each age range. Additionally, you’ll notice that some of the more adventurous destinations have a higher minimum age. Please click here full details and FAQs associated with our Family Adventures.

Travelling in a group

Who are Akilpo travelers?
Akilpo adventures are for travelers with a yearning to get off the beaten track. Whether you’re traveling solo, with a group of friends, or are aged 18 or 70, there is an Akilpo adventure to suit your interests and comfort level. Each Akilpo adventure has a physical and cultural grading to help you decide if the trip is right for you. No special skills are required for most adventures, just a sense of adventure and a curiosity about the world. Even on our camping adventures, no previous experience is required; our tents are easy to set up, even for first-time campers.

How many people will be on my trip?
Good things come in small packages, which is why we keep our group sizes down. This means we’re small enough to remain flexible as we thread our way through communities without intimidating the locals. On most of our trips, you’ll be part of an intimate group of 6-9 people, though our group sizes are on average 8 people. Our Overland trips are in purpose-built vehicles that can carry up to from 6 to 29 travelers, of course depending on each destination. Group sizes are displayed on each trip’s overview page on our website.

Are there age restrictions on your trips?
For the majority of our trips, the minimum age is 15. An adult must accompany all children under the age of 18. Our Overland Adventures have a minimum age of 18. Younger children can join us on our Family trips and Short Break Adventures, but check each trip for its minimum age, which is located on the trip’s overview page on the website. Most of our trips don’t have a maximum age limit, but a Self-Assessment Form is required for all passengers 70 years and over.

Travelling solo

I’m travelling alone – is that OK?
This is the beauty of the Akilpo style of travel: many of our travelers join because they are traveling solo and want to meet and share experiences with like-minded people. Find out more

If I am traveling solo, will I be charged a single supplement?
As a solo traveler, you will be paired up with another passenger of the same gender as per your passport information. If you’re not comfortable sharing a room with someone of the same gender, you also have the choice to pay for a single supplement (available on the majority of our trips).

If you don’t identify with the gender assigned on your passport, please let us know at time of booking and we’ll arrange the rooming configuration accordingly.

Room types

Can we book a triple room?
Depending on the trip style you choose, our trips are organized on a twin, triple or multi-share basis. As our bookings are made well in advance, individual room requests can’t be guaranteed.

Can I book a single room?
You can book pre and post accommodation on a single basis; however, throughout your Travelicious trip, rooming is organised on a twin-share basis. Some trips do have a single supplement available – check a trip’s overview page on our website, or their Trip Notes, to see whether a single supplement is offered. If so, please request this at the time of booking.

Food, drink and dietary requirements

I have special dietary requirements – will they be catered for?
We will try our very hardest to accommodate all dietary requirements but in some out-of-the-way places it can be very difficult to guarantee. We will let you know if there are places on your itinerary where this is the case. Please let us know at the time of booking of any food requirements or allergies and we’ll pass the information onto your leader. It is also a great idea to bring a card with your dietary requirements written in the local language for those times you are eating away from the group.

What will the food be like on my trip?
Food is one of the most exciting parts of travel. There may be some familiar fare but often you’ll be confronted with the new, interesting, and downright weird of the culinary world but we like to think of it as an adventure for all the senses. In addition to this, our flexible itineraries often allow you to eat with the group or branch out on your own – this means you can eat to suit any budget or desire.

Can I drink the water at the destination I visit?
In some destinations, it may not be wise to drink the local water. For more details, you can find country-specific information in our fantastic Destination Pages, which can be found in the red menu bar at the top of our home page, or by going to the belo and then choosing the destination you are traveling to.

Trip style

Which style of trip is right for me?
Our three travel styles – Regular, Advanced, and VIP – cover a whole gamut of travel experiences. To find out which one has ‘You’ written all over it, visit our trip styles page.

Are trips physically demanding?
Yes, almost all our trips require well acclimatization to the altitude and good physical conditions. but Want to power up the side of the mountain at a high altitude? We’ve also got a trip for that. To determine what type of trip suits you best, each of our trips comes with a Physical Rating to let you know how physically demanding it is… or isn’t. Find out more about ratings.

Travelling with children

Does Akilpo have family trips?
Akilpo offers a wide range of Family Adventures around the Cordillera Blanca & Huyahuash mountain ranges. The minimum age (for Family trips) varies depending on the destination, and Akilpo has set minimum ages to ensure that the included activities suit each age range. Additionally, you’ll notice that some of the more adventurous destinations have a higher minimum and maximum age. Please click here for full details and FAQs associated with our Family Adventures.

Travelling in a group

Who are Akilpo travelers?
Akilpo adventures are for travelers with a yearning to get off the beaten track. Whether traveling solo, with a group of friends, or aged 18 or 45, there is an Akilpo adventure to suit your interests and comfort level. Each Akilpo experience has a physical and cultural grading to help you decide if the trip is right for you. Also, some special skills are required for most adventures, a sense of adventure and a curiosity about the world. Even on our camping adventures,  no previous experience is needed; good physical conditions and acclimatization are required.

How many people will be on my trip?
Good things come in small packages, so we keep our group sizes down. This means we’re small enough to remain flexible as we thread our way through communities without intimidating the locals. On most of our trips, you’ll be part of an intimate group of 06-09 guide ratio people, though our group sizes are, on average, eight people. Our day hike trips are in purpose-built vehicles that can carry up to 24 travelers. Group sizes are displayed on each trip’s overview page on our website.

Are there age restrictions on your trips?
For the majority of our trips, the minimum age is 18. An adult must accompany all children under the age of 18. Our multi-day Adventures have a minimum age of 18. Younger children can join us on our Family trips and Short Break Adventures, but check each trip for its minimum age, which is located on the trip’s overview page on the website. Most of our trips don’t have a maximum age limit, but a Self-Assessment Form is required for all passengers 50 years and over.

Travelling solo

Who are Akilpo travelers?
Akilpo adventures are for travelers with a yearning to get off the beaten track. Whether traveling solo, with a group of friends, or aged 18 or 45, there is an Akilpo adventure to suit your interests and comfort level. Each Akilpo experience has a physical and cultural grading to help you decide if the trip is right for you. Also, some special skills are required for most adventures, a sense of adventure and a curiosity about the world. Even on our camping adventures,  no previous experience is needed; good physical conditions and acclimatization are required.

How many people will be on my trip?
Good things come in small packages, so we keep our group sizes down. This means we’re small enough to remain flexible as we thread our way through communities without intimidating the locals. On most of our trips, you’ll be part of an intimate group of 06-09 guide ratio people, though our group sizes are, on average, eight people. Our day hike trips are in purpose-built vehicles that can carry up to 10 traveler. Group sizes are displayed on each trip’s overview page on our website.

Are there age restrictions on your trips?
For the majority of our trips, the minimum age is 18. An adult must accompany all children under the age of 18. Our multi-day Adventures have a minimum age of 18. Younger children can join us on our Family trips and Short Break Adventures, but check each trip for its minimum age, which is located on the trip’s overview page on the website. Most of our trips don’t have a maximum age limit, but a Self-Assessment Form is required for all passengers 70 years and over.

Room types

Can we book a triple room?
Depending on your chosen trip style, our trips are organized on a twin, triple, or multi-share basis. Individual room requests can’t be guaranteed because our bookings are made well in advance.

Can I book a single room?
You can book pre and post-accommodation on a single basis; however, throughout your Akilpo trip, rooming is organized on a twin-share basis. Some trips have a single supplement available – check a trip’s overview page on our website, or their Trip Notes, to see whether a single supplement is offered. If so, please request this at the time of booking.

Food, drink and dietary requirements

I have special dietary requirements – will they be catered for?
We can accommodate all dietary requirements but in some out-of-the-way places, it can be a bit difficult to guarantee. We will let you know if there are places on your itinerary where this is the case. Please let us know at the time of booking of any food requirements or allergies and we’ll pass the information on to your leader. It is also a great idea to bring a card with your dietary requirements written in the local language for those times you are eating away from the group.

What will the food be like on my trip?
Food is one of the most exciting parts of travel. There may be some familiar fare, but often you’ll be confronted with the new, exciting, and downright weird of the culinary world but we like to think of it as an adventure for all the senses. In addition to this, our flexible itineraries often allow you to eat with the group or branch out on your own – this means you can eat to suit any budget or desire.

Can I drink the water on the trips I visit?

In all adventure destinations, drinking the local water may not be wise. during our trip, we provide unlimited fresh drinkable water and boiled water as well in all multi-day adventures. 

You should bring bottled water or a personal water filter for single-day trips.

 

 

laguna llaca huaraz

Before you depart

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Currency information

What is the currency in my destination? How much should I take in credit cards/cash? Can I use my credit card during my trip?
Our Trip Notes include a section on ‘Spending money’. Please refer to this for an idea on budgets. Travellers’ cheques are not common practice anymore so it is a good idea to travel with a credit card and ATM card, or a bank issued ‘cash card’ specifically for travel. Having a couple of options will assure that you are covered if one doesn’t work. In certain countries it comes down to potluck if you can withdraw money. One day it’ll work, the next it won’t, but it will work for your friend… Go figure! Visa cards are more widely accepted than Mastercard, particularly in Cuba where only Visa cards are accepted.

Where do I find my trip notes?

How do I obtain Trip Notes/itinerary for full details of my trip?
Make sure you bring these with you. Every trip has a set of trip notes, accessible on our website, that gives you in-depth information about all aspects of your trip. To access your Trip Notes, please visit your trip’s specific facts page on our website. The Trip Notes are accessible at the top of this page.

Travel insurance

Do I need travel insurance?
Travel insurance is compulsory for all Akilpo travelers and should be taken out at the time of booking. You must provide proof of your travel insurance on the first day of your trip; you cannot join the trip without it.

What does my policy need to cover?
At a minimum, your travel insurance should be ‘comprehensive,’ providing cover against personal accident, death, medical expenses, emergency repatriation, and personal liability, with a minimum coverage of US$200,000. We also strongly recommend it covers cancellation, curtailment, loss of luggage, and personal effects. If you obtain travel insurance through us, you acknowledge that you are satisfied with the level of insurance we have arranged.

Visa information

How do I find out about the visa requirements for the trip I am interested in?
While we do include information in our Trip Notes about visa requirements, we always recommend that passengers check with their local embassy as visa rules can change without warning. Embassy websites in your home country will always have information about requirements, visa costs and will provide the required forms. If you are uncomfortable with the visa process, you can visit a travel agent who can arrange these for you at a cost.

How do I organize my Visa?
Please contact the relevant local embassy, or visit a travel agent, to organize your visa/s.

Do you help with Visas?
Akilpo can’t assist in the actual application of visas, but you can do this through the embassy or with the support of a travel agent.

Safety and medical information

I am concerned about the political stability of the country through which my trip will travel.
The safety of our passengers, leaders, and operators is a major priority for Akilpo. With this in mind, we monitor world events very closely and Akilpo makes operational decisions based on informed advice from a number of sources, in particular the level of the Peruvian Government Department of Foreign Affairs & Trade (DFAT) travel advisory. If this advisory is at Level 4 ‘Do Not Travel’ then Akilpo will either cancel the Akilpo Travel operated trip or reroute the itinerary to avoid the areas concerned.

How safe are my belongings whilst on the trip?
While we take all the precautions we can to make sure your belongings are safe, we are traveling to some exciting destinations that are sometimes home to some pretty skilled thieves. Travel insurance is a must and a lockable bag or money belt will always help too.

What is the best way to carry money?
We recommend having access to money from a variety of sources – cash, cards, and travel money cards are all commonly used. Check your Trip Notes and the relevant Destination Page on our website for more specific information.

What should I bring?

What type of luggage do you recommend I take?
On most Intrepid trips, you must carry your luggage, sometimes upstairs and on and off transport. We, therefore, recommend you travel with a backpack. For a full list of what to take on your adventure, see our Ultimate Packing List.

Can I store excess luggage at the starting point hotel?
Most starting point hotels can store your excess luggage for you; however, this is at your own risk. Sometimes a nominal fee is charged for this service, we recommend you check with your hotel, but also we offer you a free and safe luggage store.  Of course, this is only an advantage if your trip is circular (i.e., returning to the same starting point).

Do I need to bring a sleeping bag?
We only have a handful of itineraries where sleeping bags are required, generally trips that involve camping. Blankets are provided when we use homestays/sleep-in refuges, but some travelers feel more comfortable with their sleeping bags or sleep sheet. This decision is a personal preference. Refer to your Trip Notes if you are unsure whether a sleeping bag is required.

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